In this article, we are going to learn how to solve below error while logging in Magento Admin Panel,

 “you did not sign in correctly or your account is temporarily disabled”

This error occurs due to Magento 2’s security system. Magento 2 will temporarily disable accounts that do not meet it’s password complexity requirements.

By default, in Magento 2, the password that meets security requirement must consist of:

1. Uppercase letters
2. Lowercase letters
3. Numeric
4. Special characters
5. Minimum of 8 characters

The following are the solutions to this issue. Try any of them to see if it works for you.

Solution 1: Unlock the Account

Magento sometimes locks an account for security purposes. In this case, you can unlock it by going to your Magento 2 root folder in the command or terminal and run below command:

php bin/magento admin:user:unlock <username>

Example: php bin/magento admin:user:unlock admin

Solution2:-

Go to localhost/phpmyadmin/  on your browser and select your Magento 2 database.

After that use this syntax to change Magento 2 password using Mysql command

SET @salt = MD5(UNIX_TIMESTAMP());
UPDATE admin_user SET `password` = CONCAT(SHA2(CONCAT(@salt, 'NewP@ssword'), 256), ':', @salt, ':1') WHERE username = 'adminusername';

Solution 3: Create a New Admin Account

If none of the above solutions work, create a new admin account. Run the command below to do so.

php bin/magento admin:user:create --admin-user="username" --admin-password="mypassword" --admin-email="thecoachsmb@gmail.com" --admin-firstname="Admin" --admin-lastname="Admin"

php bin/magento admin:user:create --admin-user="admin" --admin-password="Admin@123456" --admin-email="thecoachsmb@gmail.com" --admin-firstname="Admin" --admin-lastname="Admin"

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