1. Acceptance of Terms

By accessing or using TheCoachSMB website, creating an account, purchasing a course, or accessing any course or other content, you agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with these Terms, please do not use the website or purchase or access our courses.

2. About TheCoachSMB

TheCoachSMB is an online education and technical learning platform focused on Magento, PHP, ecommerce development and related technical skills.

Our website is: https://www.thecoachsmb.com/

TheCoachSMB provides educational materials, tutorials, courses and related learning resources for individuals interested in developing their technical knowledge and skills.

3. Eligibility

You must be legally capable of entering into an agreement under the laws applicable to you in order to purchase or use our paid services.

If you are under the age required to enter into a contract in your jurisdiction, you should use the website and purchase courses only with the involvement and permission of a parent or legal guardian where required by law.

4. User Accounts

Certain features, including access to purchased courses, may require you to create a user account.

You are responsible for providing accurate information and keeping your account information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

Please do not share your account credentials with another person or allow another person to use your account to access paid course content.

If you believe that your account has been accessed without your permission, please contact us promptly.

5. Courses and Course Access

When you purchase a course from TheCoachSMB, you receive access to the course content according to the course, package or offer purchased.

Course access is intended for the individual who purchased the course and is associated with that user's account.

You may not, without our prior written permission:

• Share your paid course account or login credentials.
• Give another person access to your purchased course.
• Copy, reproduce or redistribute substantial portions of paid course content.
• Record, reproduce or distribute paid live training sessions or course materials without permission.
• Resell, sublicense or commercially distribute course content.
• Upload or publish paid course materials on another website, platform, group or file-sharing service.

6. Payments

Course prices are displayed on the relevant course or purchase page and may change from time to time.

TheCoachSMB currently accepts payments through PayPal and bank transfer.

PayPal

Payments made through PayPal are processed by PayPal and may also be subject to PayPal's terms and policies.

Bank Transfer

If you choose to pay by bank transfer, course access may be provided after we receive and verify the payment.

You are responsible for providing accurate payment information and completing the payment using the instructions provided by TheCoachSMB.

7. Refunds and Cancellations

We want you to have a reasonable opportunity to determine whether a course is suitable for your learning needs.

7-Day Refund Window

Refund requests must be submitted within 7 days of the course purchase.

Refunds may be available where the course has not been substantially consumed or accessed.

If a significant portion of the course has already been accessed, downloaded or otherwise consumed, we may decline the refund request.

Refund Processing

Where a refund is approved, we will generally return the applicable amount through the original payment method where reasonably possible.

For payments made by bank transfer, refunds may be processed through bank transfer.

Refund processing times may depend on the payment provider or banking system involved.

8. Intellectual Property

Unless otherwise stated, TheCoachSMB and its licensors own or have the necessary rights to the website and its content, including course materials, tutorials, videos, written content, graphics, downloadable resources, branding and other educational materials.

Purchasing a course gives you a limited, personal, non-exclusive and non-transferable right to access and use the course for your own educational purposes.

Purchasing or accessing a course does not transfer ownership of the course materials or intellectual property to you.

You may not reproduce, distribute, publish, sell, sublicense, modify, create derivative works from, or commercially exploit our protected course materials without our prior written permission.

9. Acceptable Use

You agree to use the website and its services responsibly and in accordance with applicable laws.

You must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to accounts, systems or restricted areas.
• Interfere with the operation or security of the website.
• Introduce malicious code, malware or other harmful material.
• Scrape, copy or systematically collect website content without our permission.
• Use automated systems to access the website in a manner that places an unreasonable burden on our infrastructure.
• Impersonate another person or misrepresent your affiliation with another person or organization.

10. Educational Disclaimer

The content provided by TheCoachSMB is intended for educational and informational purposes.

Tutorials, examples, demonstrations and technical guidance are provided to help you learn and understand Magento, PHP, ecommerce development and related technologies.

Technical implementations can vary depending on your website, Magento version, hosting environment, extensions, configuration and other factors.

You are responsible for evaluating and testing any code, configuration, recommendation or technical approach before applying it to a production environment.

11. Third-Party Services and Links

TheCoachSMB may contain links to or references to third-party websites, services, tools, platforms or resources.

These third-party services are not controlled by TheCoachSMB. We are not responsible for their availability, content, policies, security or practices.

Your use of a third-party service may be subject to that provider's own terms and privacy policy.

Examples may include third-party services used for payments, video hosting, analytics, communication, development tools or other website functionality.

12. Website and Course Availability

We make reasonable efforts to keep the website, courses and related services available and functioning properly.

However, we do not guarantee that the website or any particular course, feature or service will always be available, uninterrupted or error-free.

Access may occasionally be affected by maintenance, technical problems, hosting issues, third-party services, internet connectivity or circumstances beyond our reasonable control.

13. Suspension and Termination

We may suspend or terminate access to an account, course or part of the website where reasonably necessary, including where we believe these Terms have been violated or where unauthorized use, sharing or misuse of course content has occurred.

We may also suspend access where necessary to protect the security of our website, users or systems.

Termination or suspension does not limit any rights or remedies available to us under applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, TheCoachSMB will not be liable for indirect, incidental, special, consequential or punitive losses arising from your use of the website, courses or related services.

We are not responsible for losses resulting from your reliance on educational content, technical examples, third-party services, website downtime, or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold TheCoachSMB harmless from claims, losses, liabilities, damages and reasonable expenses arising from your violation of these Terms, misuse of the website or infringement of another person's rights.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, courses, services, business practices or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the beginning of these Terms.

Your continued use of the website after updated Terms are posted means that you accept the updated Terms, to the extent permitted by applicable law.

17. Governing Law and Disputes

These Terms will be governed by and interpreted in accordance with the applicable laws of India, without regard to conflict of law principles.

Any dispute arising from or relating to these Terms or your use of TheCoachSMB will be subject to the jurisdiction of the courts having appropriate jurisdiction in India.

Nothing in these Terms prevents either party from seeking any remedy that may be available under applicable law.