1. Acceptance of Terms
By accessing or using TheCoachSMB website, creating an account,
purchasing a course, or accessing any course or other content,
you agree to be bound by these Terms & Conditions and our
Privacy Policy.
If you do not agree with these Terms, please do not use the
website or purchase or access our courses.
These Terms apply to the website, online courses, tutorials,
educational content, user accounts and related services
provided by TheCoachSMB.
2. About TheCoachSMB
TheCoachSMB is an online education and technical learning
platform focused on Magento, PHP, ecommerce development
and related technical skills.
Our website is:
https://www.thecoachsmb.com/
TheCoachSMB provides educational materials, tutorials,
courses and related learning resources for individuals
interested in developing their technical knowledge and skills.
3. Eligibility
You must be legally capable of entering into an agreement
under the laws applicable to you in order to purchase or
use our paid services.
If you are under the age required to enter into a contract
in your jurisdiction, you should use the website and purchase
courses only with the involvement and permission of a parent
or legal guardian where required by law.
4. User Accounts
Certain features, including access to purchased courses,
may require you to create a user account.
You are responsible for providing accurate information and
keeping your account information up to date.
You are responsible for maintaining the confidentiality of
your account credentials and for activities carried out
through your account.
Please do not share your account credentials with another
person or allow another person to use your account to access
paid course content.
If you believe that your account has been accessed without
your permission, please contact us promptly.
5. Courses and Course Access
When you purchase a course from TheCoachSMB, you receive
access to the course content according to the course,
package or offer purchased.
Course access is intended for the individual who purchased
the course and is associated with that user’s account.
You may not, without our prior written permission:
-
Share your paid course account or login credentials.
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Give another person access to your purchased course.
-
Copy, reproduce or redistribute substantial portions of
paid course content.
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Record, reproduce or distribute paid live training sessions
or course materials without permission.
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Resell, sublicense or commercially distribute course content.
-
Upload or publish paid course materials on another website,
platform, group or file-sharing service.
Course access is personal.
If we reasonably determine that an account or course access
is being shared, redistributed, resold or otherwise misused,
we may suspend or terminate access without further notice,
subject to applicable law.
6. Payments
Course prices are displayed on the relevant course or
purchase page and may change from time to time.
TheCoachSMB currently accepts payments through PayPal and
bank transfer.
PayPal
Payments made through PayPal are processed by PayPal and
may also be subject to PayPal’s terms and policies.
Bank Transfer
If you choose to pay by bank transfer, course access may
be provided after we receive and verify the payment.
You are responsible for providing accurate payment information
and completing the payment using the instructions provided
by TheCoachSMB.
7. Refunds and Cancellations
We want you to have a reasonable opportunity to determine
whether a course is suitable for your learning needs.
7-Day Refund Window
Refund requests must be submitted within
7 days of the course purchase.
Refunds may be available where the course has not been
substantially consumed or accessed.
If a significant portion of the course has already been
accessed, downloaded or otherwise consumed, we may decline
the refund request.
Refund Processing
Where a refund is approved, we will generally return the
applicable amount through the original payment method where
reasonably possible.
For payments made by bank transfer, refunds may be processed
through bank transfer.
Refund processing times may depend on the payment provider
or banking system involved.
Refund requests should be sent to
support@thecoachsmb.com
with your purchase details and the reason for your request.
8. Intellectual Property
Unless otherwise stated, TheCoachSMB and its licensors own
or have the necessary rights to the website and its content,
including course materials, tutorials, videos, written
content, graphics, downloadable resources, branding and
other educational materials.
Purchasing a course gives you a limited, personal,
non-exclusive and non-transferable right to access and use
the course for your own educational purposes.
Purchasing or accessing a course does not transfer ownership
of the course materials or intellectual property to you.
You may not reproduce, distribute, publish, sell, sublicense,
modify, create derivative works from, or commercially exploit
our protected course materials without our prior written
permission.
9. Acceptable Use
You agree to use the website and its services responsibly
and in accordance with applicable laws.
You must not:
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Use the website for unlawful or fraudulent purposes.
-
Attempt to gain unauthorized access to accounts, systems
or restricted areas.
-
Interfere with the operation or security of the website.
-
Introduce malicious code, malware or other harmful material.
-
Scrape, copy or systematically collect website content
without our permission.
-
Use automated systems to access the website in a manner
that places an unreasonable burden on our infrastructure.
-
Impersonate another person or misrepresent your affiliation
with another person or organization.
10. Educational Disclaimer
The content provided by TheCoachSMB is intended for
educational and informational purposes.
Tutorials, examples, demonstrations and technical guidance
are provided to help you learn and understand Magento, PHP,
ecommerce development and related technologies.
Technical implementations can vary depending on your
website, Magento version, hosting environment, extensions,
configuration and other factors.
You are responsible for evaluating and testing any code,
configuration, recommendation or technical approach before
applying it to a production environment.
We do not guarantee that every example, recommendation
or solution will work in every technical environment.
11. Third-Party Services and Links
TheCoachSMB may contain links to or references to third-party
websites, services, tools, platforms or resources.
These third-party services are not controlled by TheCoachSMB.
We are not responsible for their availability, content,
policies, security or practices.
Your use of a third-party service may be subject to that
provider’s own terms and privacy policy.
Examples may include third-party services used for payments,
video hosting, analytics, communication, development tools
or other website functionality.
12. Website and Course Availability
We make reasonable efforts to keep the website, courses and
related services available and functioning properly.
However, we do not guarantee that the website or any
particular course, feature or service will always be available,
uninterrupted or error-free.
Access may occasionally be affected by maintenance,
technical problems, hosting issues, third-party services,
internet connectivity or circumstances beyond our reasonable
control.
13. Suspension and Termination
We may suspend or terminate access to an account, course or
part of the website where reasonably necessary, including
where we believe these Terms have been violated or where
unauthorized use, sharing or misuse of course content has
occurred.
We may also suspend access where necessary to protect the
security of our website, users or systems.
Termination or suspension does not limit any rights or
remedies available to us under applicable law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, TheCoachSMB
will not be liable for indirect, incidental, special,
consequential or punitive losses arising from your use of
the website, courses or related services.
We are not responsible for losses resulting from your
reliance on educational content, technical examples,
third-party services, website downtime, or circumstances
outside our reasonable control.
Nothing in these Terms is intended to exclude or limit
liability that cannot lawfully be excluded or limited under
applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to
indemnify and hold TheCoachSMB harmless from claims, losses,
liabilities, damages and reasonable expenses arising from
your violation of these Terms, misuse of the website or
infringement of another person’s rights.
16. Changes to These Terms
We may update these Terms from time to time to reflect
changes to our website, courses, services, business practices
or applicable legal requirements.
When we make changes, we will update the “Last updated”
date at the beginning of these Terms.
Your continued use of the website after updated Terms are
posted means that you accept the updated Terms, to the extent
permitted by applicable law.
17. Governing Law and Disputes
These Terms will be governed by and interpreted in accordance
with the applicable laws of India, without regard to conflict
of law principles.
Any dispute arising from or relating to these Terms or your
use of TheCoachSMB will be subject to the jurisdiction of
the courts having appropriate jurisdiction in India.
Nothing in these Terms prevents either party from seeking
any remedy that may be available under applicable law.
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